Role Purpose

The Operations and Business Development Manager is responsible for overseeing the company’s operational activities while driving strategic business growth initiatives.

The role combines operational leadership and business development to ensure efficient project delivery, organizational performance, market expansion, and sustainable revenue growth. The position also supports project development, stakeholder engagement, strategic partnerships, and continuous improvement initiatives across the organization.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Engineering, Project Management, Economics, Management, or a related field.
• Master’s degree is an added advantage.
• Minimum 5–10 years’ experience in operations management, project coordination, and business development.
• Experience in EPC, energy, infrastructure, development projects, or donor-funded projects is an advantage.
• Proven experience in project management and business development.
• Strong understanding of monitoring and evaluation (M&E) frameworks and reporting systems.
• Experience in market assessment, strategic business planning, and proposal development.
• Familiarity with tendering and bid management processes.

Key Skills & Competencies

• Strong leadership and organizational skills.
• Excellent project coordination and operational management abilities.
• Strong analytical and problem-solving skills.
• Excellent communication, negotiation, and interpersonal skills.
• Strong networking and relationship management abilities.
• Strategic thinking and strong business acumen.
• Ability to work independently and manage multiple priorities.
• Strong report writing and presentation skills.
• Proficiency in Microsoft Office and project management tools.
• High level of integrity, professionalism, and accountability.

Key Responsibilities

Operations Management

• Oversee and coordinate day-to-day company operations to ensure efficiency and effectiveness.
• Monitor project implementation to ensure timely delivery, quality standards, and compliance with contractual obligations.
• Coordinate internal teams, consultants, suppliers, subcontractors, and stakeholders for smooth project execution.
• Develop and improve operational systems, procedures, and reporting mechanisms.
• Monitor project performance, timelines, budgets, and resource utilization.
• Lead monitoring and evaluation (M&E) activities and prepare periodic performance reports.
• Identify operational risks and recommend mitigation measures.
• Ensure compliance with company policies, donor requirements, contracts, and applicable regulations.
• Support strategic planning and operational decision-making processes.
• Facilitate coordination across departments to improve organizational efficiency.

Business Development

• Lead project development initiatives from concept stage to proposal submission.
• Identify and pursue new business opportunities aligned with company growth objectives.
• Conduct market research, feasibility studies, and industry analysis to identify emerging opportunities.
• Analyze market trends, competitor activities, and client needs to support strategic growth decisions.
• Build and maintain strong relationships with clients, donors, financiers, government institutions, NGOs, and strategic partners.
• Expand the company’s business pipeline through networking and stakeholder engagement.
• Coordinate preparation of EOIs, technical proposals, bids, and business presentations.
• Support negotiation and closing of business deals and partnerships.
• Develop business development strategies and annual growth plans.
• Represent the company at meetings, conferences, forums, and networking events.
• Maintain and track an updated pipeline of prospective projects and opportunities.

Key Performance Indicators (KPIs)

• Timely and successful delivery of projects.
• Operational efficiency and compliance performance.
• Quality and timeliness of monitoring and evaluation reports.
• Number and value of new business opportunities secured.
• Growth of client and partner networks.
• Proposal success rate and project pipeline growth.
• Contribution to company revenue growth and market expansion.